Delivery is available to mainland UK orders only. For Northern Ireland or overseas orders, please get in touch with us and we’ll be happy to arrange delivery for you.
Delivery Prices
Orders are generally priced according to weight and size of parcel applicable for your order.
Orders under 2Kg are sent via Royal Mail – 2-4 days for delivery – £5.00
Orders between 2Kg and 10Kg are sent via Royal Mail – 2-4 days for delivery – £8.50
Orders between 10Kg and 20Kg are sent via Royal Mail – 2-4 days for delivery -£15.00
Orders larger than 20Kg – please contact us for a delivery quotation.
Please note: All delivery times are estimates, and not guaranteed.
Shipping policy:
Dispatch is usually within 2 working days (9am-5pm, excludes Bank Holidays) of receiving the order. Orders placed at the weekend or after 5pm on a Friday may not be dispatched until the following Monday/Tuesday.
Greatest care is taken in packing every order to arrive to you safely. Depending on the weight and items in your order sometimes may be necessary to split the order in multiple parcels. In some cases, your order may be delivered in separate parcels at different times, if this is the case with your order please allow an extra day for your other parcel to arrive.
Damage or Lost:
Please accept our apologies if you have received a damaged parcel or your parcel has been lost. Please see our Returns and Refunds page for more information.
We are always happy to help with any questions at info@numbereighteensuffolk.com or call 01787 210 946 (Monday – Friday 9am – 5pm)
We reserve the right, to update, change or replace any part of these policies.